Cookies, web analytics and social media services

We would like you to have a good experience on our website and for this purpose we use cookies, web analytics services and social media plug-ins in accordance with Art. 6 per. 1 f of the RGPD.

To this end, we use various cookies and services to ensure the full functionality of our website and to make it as informative and easy for you to use as possible. It is important to us that you are able to surf our website easily and therefore we are constantly striving to improve it. These improvements include saving your settings and pre-filled forms so you don’t have to enter the same data over and over again. It is also important to us that you only see content that you are really interested in and that will facilitate your online experience.

However, we will not forget to treat your personal data with care. Below you will find detailed information about the use of cookies and services on this website. Of course, you can disable all cookies and services if you wish. You can do this by blocking or deleting cookies through your web browser or separately by setting a disabling cookie or following a link. Remember that disabling is required for all the browsers you use. If you delete all cookies from your browser, this choice also affects the disabling cookie.

Functional Cookies

Cookies are small text files that are placed on your computer by sites you visit. They allow you to reproduce the settings or any other changes you have made on your next visit.

These functional cookies ensure that our website functions properly. These cookies are kept for a maximum of two years and are then deleted automatically. The following functions are possible with these cookies :

  • save the products you have placed in your shopping cart or wish list,
  • save the data you entered when making a payment or placing an order so that you do not have to enter them again,
  • save parameters such as language, location, number of search results, etc,
  • save settings for optimal video display, such as the desired buffer memory and your screen resolution data,
  • save your browser settings to allow our website to display optimally,
  • Acknowledge any abuse of our websites and services, for example by logging numerous consecutive or failed login attempts,
  • download the website completely so that it remains accessible, or
  • save your login details so that you do not have to re-enter them each time.

You can prevent these cookies from being stored or delete them when they are already stored. You can get more detailed information from the manufacturer or in the help section of your web browser. We should remind you that certain functions on our website will either no longer be available or will only be available to a limited extent if you do not allow these functional cookies.

Analytical services for statistical purposes

In order to determine what content on our website attracts you most, we continually monitor the number of visitors and the most frequently viewed content. We use the data we collect for statistical purposes, such as :

  • record the number of visitors to our websites,
  • record the time spent by each visitor on our site,
  • record the order of visits to different websites,
  • determine which parts of our website need to be modified, or
  • optimize the website.

We use the following services for statistical purposes. You can disable them by setting a disable cookie.

Google Analytics

Google Analytics is a web analytics service from Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses cookies to enable the website operator to analyse how users use the website. The information generated by the cookie about your use of this website will be transferred to a Google server in the USA and stored there. Google will first reduce your IP address within the Member States of the European Union or other States that have joined the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be transferred to a Google server in the USA, where it will be shortened. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data. Stored Google Analytics cookies are automatically deleted after 14 months.

For more information about the terms of use and data protection, please visit https://www.google.com/analytics/terms/gb.html and https://policies.google.com/?hl=en.

To disable Google Analytics, click on the following link to download and install a browser plug-in: https: //tools.google.com/dlpage/gaoptout?hl=en.

Hotjar

Hotjar is an analysis solution developed by Hotjar Ltd, Level 2, St Julians Business Center, 3, Elia Zammit Street, St Julians STJ 1000, Malta (Hotjar). This tool records mouse movements (clicks, scroll, etc.) made by visitors to improve the user-friendliness of our website.

For more information on this analysis tool and to know the reasons why the data is processed and the privacy policy of the provider, please click here. You can prevent the collection and processing of your personal data by Hotjar by following the deactivation procedure described on the Hotjar site.

Marketing Services

We use marketing services to show you attractive offers from third parties. This involves us showing ads through partners or ad networks that use third party cookies. They are activated when you visit our website and are only read by the relevant advertising partner. We also want to show you advertisements that you really like. To this end, we use re-targeting on our website to ensure that advertisements match your interests. Temporarily stored cookies allow our re-targeting partners to recognize visitors to our website under a pseudonym and show only those products that are of interest to our visitors.

No personal or sensitive data is stored in the cookies of our retargeting partners. In addition, the data collected will not be merged with any data allowing the identification of our visitors.

The services allow us, for example:

  • to measure the success and burden of advertising between our advertising partners and ourselves,
  • to detect which ads you’ve already seen so you don’t show the same ones again,
  • to see the number of views of our website,
  • to detect internal searches,
  • see which product sites are open and
  • to recognize your login status.

Nevertheless, we would like to inform you that even if you disable these marketing services, you will still see advertisements. These advertisements could be adapted, for example, to suit the content of the website. You might compare this type of content (Internet advertising combined with TV advertising) to watching a TV program about cooking and seeing a food advertisement often.

We use the following services for marketing purposes:

Facebook Customs Audience and Facebook Pixel

Facebook Customs Audience and Facebook Pixel are advertising tools developed by Facebook Ireland Ltd, Hanover Reach 5-7 Hanover Quay, Dublin 2, Ireland (Facebook). Our site uses the “Facebook pixel” from the social network Facebook, which establishes a direct link to the social network. The Facebook server receives notification that you have visited our website and displays this information on your profile, if you have a Facebook account and are logged in. Facebook Customs Audience allows you to create user lists to target our advertising campaigns to specific groups.

For more information about this analysis tool and the supplier’s privacy policy, please click here.

During your visit to our website, if you are not logged in to Facebook or are not a member of Facebook, it will not appear on your Facebook profile.

You can manage the information sent by Facebook via the “Personal History” and “Upload Your Data” tools.

Click here to deactivate the processing of personal data.

DoubleClick, Google Adwords Remarketing and Google Dynamic Remarketing

DoubleClick, Google Adwords Remarketing and Google Dynamic Remarketing are advertising tools developed by Google. They activate and broadcast targeted advertisements to visitors of CHACALY and other websites.

We use this tool for retargeting purposes. An identification number is assigned to your browser to control the ads that have been shown on it and to determine which ads have been viewed. This allows Google to adapt the advertisements on our website and on third party websites based on previous visits.

For more information about this analysis tool and the supplier’s privacy policy, please click here.

Google Adwords User Lists and Google Analytics Audiences

Google Adwords User Lists and Google Analytics Audiences are advertising tools developed by Google. They allow us to create user lists to target our advertising campaigns to specific groups.

For more information about this analysis tool and the supplier’s privacy policy, please click here.

Social media plug-ins

Our website offers you plug-ins from various social media sites so that you can connect to your channels. These plug-ins are marked with a logo or the words “social plug-in”.

The following social media plug-ins are integrated into our website:


Version: September 2019, Version 1.0